Clear Air Carbon Fiber
Our Philosophy on Returns
First and foremost, we want you to be happy with your purchase. Should you have any problems or concerns with our product and are considering a Return, please Contact us via our Website or Send us an email to CaCarbonFiber@gmail.com and we will work hard to resolve the issue ASAP with no extra cost to you! We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Please email us at firstname.lastname@example.org for a Return Authorization to exchange or return any item assuming it meets the guidelines below. At which point we will email you with instructions to ship it back to us, and we will take care of the rest.
We find that the vast majority of our customers do not elect to return or exchange their items, so we have elected to pass along the most competitive prices and shipping rates we can by not paying for return shipping on returns and exchanges.
If you would prefer a different product, size, style, or color ~ please ship the item back to us at the address below and include a note letting us know what you would like in exchange. Items being sent back to us can be shipped via UPS, FedEx, or US Priority Mail, and it's suggested you keep your tracking number handy until you know we've received the item. If you instead elect to place a new order for the item, to be processed as quickly as possible, ship the first item back and your refund will be handled immediately.
All items should be returned to the address below in saleable condition. Upon receipt, refund will be applied to the original form of payment. Please allow 10-14 business days for the full processing of your return.
Please send all returns or exchanges, with the original packing slip and a reason for return/exchange to the address provided in your Return Authorization Email.
Non-Returnable Item: Unfortunately, we cannot accept returns of certain items*, including:
Any item that is returned more than 60 days after delivery**
Clearance sale items marked down more than 25%.
Any item that has been Customized
Any item that is not in its original condition, is damaged, is missing parts.